We practice Quality MGMT, Eco-friendly MGMT and CSR activity for sustainable development in the long term.
And we pursue contribution to local community and mutual prosperity for harmonious development of company, community and environment.
Quality & Environmental
Metro9 has established the Quality & Environmental Management System to provide customer with safe, reliable and pleasant transportation service and fulfill the requirements and expectations of the customers and the interested parties. We shall conduct as below in order to achieve continuous improvement and enhance the satisfaction of the internal and external customers.
- 01. Enhance the customer satisfaction with differentiated service quality management
- 02. Realize eco-friendly management by observing the environmental law and other requirements
- 03. Pursue sustainable improvement by minimizing the environmental effect and preventing pollution
- 04. Continuously improve the quality and environmental performances through efficient resource management and monitoring
- This policy will be declared internally and externally, and all employees shall be committed to the quality and environmental management system.
Metro9, where 「Safety First」 is fundamental principle, recognize safety of staff and customer as prime value, and by, establishing Global Safety Hearty Management System that keep up with principles and regulations we shall improve service and satisfaction through unremitting efforts and continuous improvement, and perform the duties with emphasis on minimizing casualties and losses.
- 01. Establish autonomous safety culture by habituation of safety management
- 02. Prevent Railroad accidents or disruptions with SMS (Safety Management System)
- 03. Guarantee facility and operational safety through preventive inspection
- 04. Enhance ability to response to accident through continuous training
- 05. Ensure all employees health through close health management
- This policy will be communicated internally and externally, all employees shall reinforce their safety committed and shall be committed to safety management system.